Mail Handler Job Descriptions, Average Salary, Interview Questions

[Your Company Name] is looking to hire mail handlers to help sort and load our company’s mail. You will be responsible for scanning, stacking, palletizing, wrapping, and loading mail into trailers throughout your shift. Mail handlers ensure that all approved mail is correctly and completely handled according to schedules and internal controls using multiple software applications and floor organization skills. An ideal candidate follows instructions and activities coordinated by the mail expeditors and supervisors to ensure that the mail is properly handled and prepared for USPS, UPS, and FedEx approval and delivery.

Typical duties and responsibilities

• Unload trucks, move mail bags, and weigh incoming sacks
• Maintain mailroom supplies
• Pack promotional material
• Call courier services
• Load trucks services
• Operate sorting and other machinery to sort packages
• Operate forklifts and other vehicles to load mail onto trucks
• Work as a front counter clerk to sell stamps, boxes, and other items
• Organize mail according to address and location and distribute it to mail carriers
• Weighs packages and applies the correct postage for consumers

Education and experience

• High school diploma or its equivalent
• For the United States Postal Service, you must pass the postal service exam

Required skills and qualifications

• Good physical fitness
• The ability to lift up to 50 pounds
• Ability to stand or walk for long periods
• Good manual dexterity 
• Detail-oriented
• Ability to perform tasks in chronological order and according to a set system

Preferred qualifications

• Familiar with basic computer software, such as Microsoft Excel
• Prior experience in a similar line of work
• Experience operating forklifts

ABC Company seeks an energetic individual to fill an entry-level, 2nd shift role at a busy mailing company in Concord, NH! The position’s duties include handling, sorting, and packing mail in a timely and orderly fashion. Also, overtime is frequently available!

Responsibilities:

• Ability to sort automation USPS mail
• Perform hand assembly, sorting, separating, inserting, stuffing, banding, collating, decollating, labeling, sleeving, strapping, etc. as required
• Load and move trays/skids with appropriate body mechanics
• Palletize trayed mail in accordance with USPS regulations; verify tray/sack counts on all jobs
• Work independently and maintain production standards
• Assist team to complete jobs meeting quality standard
• Learn to set up and/or operate simple machinery and inserters under the guidance of an operator
• Transfer to other production areas to complete work as assigned

Desired background/skills:

• Basic math skills are required
• Punctuality and dependability

Description

Receives, stores, and distributes freight within established guidelines by performing the following duties

Primary responsibilities

• Reads air waybill, bills of landing, or freight manifest to determine the items to be moved, gathered, or distributed
• Conveys freight from receiving areas to storage or to other designated areas with a forklift or transporter
• Sorts and places materials or items on racks, shelves, or in bins according to predetermined sequence such as consignee or destination
• Sorts and stores dangerous goods in the proper area
• Fill requisitions, work orders, or requests for materials, tools, or other stock items and distributes items to other locations
• Open bales, crates, and other containers for breakdown. Records counts of items received or distributed
• Weighs and counts items for distribution within the warehouse to ensure conformance to company standards and air waybill
• Performs cargo build-up and/or breakdowns, freight to and/or from skid, pallets, or ULDs
• Ensures that work areas are clean and hazard-free of loose nets, straps, etc.
• Must practice all company’s Safety Policies inclusive of, but not limited to: wearing PPE, equipment operation, safe lifting procedures, or obeying speed limits when driving company vehicles and equipment
• Other duties as assigned
• Must follow all Security procedures as required

Skills and qualifications

• Must have current driver’s license with no violations over the past 5 years
• Forklift certification is preferred, but not necessary
• Must be able to lift at least 70 pounds on a continuous basis
• Must be able to pass all pre-employment testing, including drug testing

Responsibilities

• Reads work orders or follows instructions to ascertain materials or components
• Responsible for jogging product off counter stacker and stacking neatly on skid to assure good running in bindery or mailing department
• Separate signatures by hand based on customer specifications
• Counts, weighs, and records the number of units of materials moved or handled on a daily production sheet
• Complete skid flags and packaging slips to ensure accurate tracking
• Install strapping, bracing, or padding to prevent shifting or damage in transit, using hand tools
• Attaches identifying tags or labels to materials or marks information on cases, bales, or other containers
• Stacks or assembles materials into bundles and bands bundles together, using a banding machine and clincher. May occasionally operate automated equipment and/or industrial truck or electric hoist to assist in loading or moving materials and products
• Experience working in the printing industry on stitching, folding, cutting, die cutting, or gluing machinery is considered an asset
• Strong command of the English Language
• A team player with great interpersonal skills
• Other duties as assigned by management

Qualifications

• Strong attention to detail, accuracy, and quality of finished product
• Ability to work in a fast-paced environment with time-sensitive constraints
• Ensure exceptional quality of finished product
• Ability to lift up to 50 lbs. and perform repetitive tasks
• Must be dependable, reliable, and responsible in fulfilling obligations
• Must work well with others
• Must be flexible and open to change when needed
• Must be willing to work overtime as needed
• The ability to work 10 to 12-hour shifts

Education and experience

• High School Diploma or GED
• Minimum 1-year bindery experience
• Basic small packaging knowledge