Email Marketing Specialist Job Descriptions, Average Salary, Interview Questions

[Your Company Name] is in search of a top-rated email marketing specialist. This candidate will be responsible for overseeing email marketing, demonstrating an ability to create accessible, engaging, and memorable texts, and conducting research to better comprehend consumers. Duties include reviewing former campaigns to ascertain areas of strength and weakness, conceptualizing goals for marketing campaigns, creating well-written copy that is free from mistakes, collaborating with graphic designers, and maintaining a database of consumers who have opted to receive email correspondence. Knowledge of email marketing is a must, and knowing how to operate email databases and plan campaigns is essential. This candidate will have one or two years of experience in email marketing or another job-related field. 

Typical duties and responsibilities

• Identify target audience and grow email lists
• Design and implement direct email marketing campaigns
• Proofread emails for clarity, grammar, and spelling
• Ensure mobile-friendly email templates
• Write newsletter including all company updates
• Upgrade email templates using graphics, personalization, and advanced features
• Ensure prompt and accurate communication with clients via email to minimize unsubscribes
• Create and secure email databases for lead generation
• Report on sales revenue generated from email marketing efforts

Education and experience

• Bachelor’s degree in marketing, advertising/public relations, communications, or related field
• Preferred background in marketing research, analytics, customer service, email marketing software/ technology, and/ or writing

Required skills and qualifications

• Strong writing skills that attract customers and/or clients
• Hands-on experience with HTML and content management systems
• Proficiency in marketing automation technology
• Knowledge of SEO/SEM and Google Analytics
• Familiarity with analytical and database tools (Hubspot, MailChimp, SendinBlue, WixShoutout)
• Excellent written communication and copywriting skills
• Ability to work under tight deadlines

Preferred qualifications

• 1-3 years of experience producing and publishing email
• An ability to multitask and move fast while paying close attention to detail
• Strong communication skills within a fast-moving company environment

The Email Marketing Specialist is responsible for developing and executing the emails for triggered and transactional campaigns. We’re looking for a strong marketing background with experience in high volume sending. Knowledge of email execution/technology is secondary to the creative, offer driven focus we require.

Duties and responsibilities

• Manage all aspects of our triggered and transactional email program: including but not limited to abandon cart, abandon browse, welcome series, birthday, order confirmation, shipping confirmation, and more
• Develop, manage, and create a strong testing strategy for continuous improvement of all triggered/transactional campaigns
• Develop, manage, and create re-engagement series for optimum conversion of unengaged buyers and subscribers
• Collaborate with copy and design teams on creative execution of offers
• Responsible for analyzing email metrics to improve conversion and plan future strategies
• Manage and execute the testing process through our email service provider
• Responsible for being current on all direct marketing and email marketing best practices, CAN-SPAM, and GDPR compliance and applying that to direct marketing efforts
• Contributes to the success of the team by assisting in other duties defined by management

Requirements and qualifications

• Bachelor’s Degree preferred
• At least 2 years of Email Marketing and/or Direct Marketing experience preferred
• Demonstrated analytical analysis of results and strategic planning
• Experience working with an email service provider platform required
• Must be detail-oriented
• Positive attitude, self-motivated, creative individual
• Expert written and verbal communication skills
• Excellent time-management skills and ability to shift gears in a fast-paced environment are a must
• Proficiency in Microsoft Office Required

The Email Marketing Specialist will be responsible for the development, delivery, and analysis of digital communications to achieve business goals. This role manages the deployment of campaigns and cross-channel communication journeys through Salesforce Marketing Cloud.

Responsibilities and duties

• Responsible for utilizing ESP platforms (Salesforce Marketing Cloud) for creation, list management, deliverability, and distribution of emails
• Build, test, and execute email campaigns to nurture leads, drive sales, support owner initiatives, and increase membership utilization
• Drive email channel performance through an effective combination of content, segmentation, and personalization to achieve business objectives
• Develop dynamic email templates, which include responsive coding of emails using HTML and Ampscript
• Develop Salesforce Marketing Cloud journeys and campaigns to deliver multi-touch communications
• Maintain standard methodologies for Marketing Automation Platforms, including troubleshooting, naming conventions, list management, etc.
• Coordinate sends for ad hoc emails and customer journeys
• Proof and test campaigns; UAT testing
• Ensure Salesforce Marketing Cloud best practices are met and delivered
• Manage email campaigns across the marketing calendar
• Maintain best-in-class standards for CAN-SPAM email compliance

Key skills and qualifications

• Bachelor’s degree in Communications, Marketing, Computer Science, or another relevant field preferred
• 3+ years of experience with email marketing with at least 2 years of experience with an enterprise-level email service platform
• Salesforce Marketing Cloud experience strongly preferred, including experience with Journey Builder, Email Studio, and Automation Studio
• Proficient in HTML, CSS, and Ampscript
• Salesforce Lightning and SQL experience is a plus
• Experience with customer segmentation and performance marketing; experience initiating and executing projects and campaigns through a customer-first strategy
• Must be comfortable and effective in a fast-paced, deadline-driven environment
• Successful candidates will possess strong verbal and written communication skills, will be self-motivated and able to achieve goals with minimal supervision, and will enjoy working both independently and in collaboration with other team members
• Proficient with Microsoft Office Suite including Outlook, Word, Excel, and PowerPoint
• Experience with Google Analytics is a plus
• Experience in the timeshare/vacation ownership industry is a plus

The Email Specialist will be responsible for the development and deployment of all email marketing collateral, including but not limited to email design/concepting, content creation, programming, audience segmentation, testing, scheduling, and reporting. This role will work closely with cross-functional departments to ensure brand integrity and consistent messaging across all channels and campaigns. This person will be responsible for adhering to all email best practices and guidelines. They will work closely with the CRM team to ensure our email marketing efforts are optimized, meeting engagement KPI targets, and reaching the right person, at the right time, with the right message.

General responsibilities

• Support the email marketing campaign production process and execution of the CRM marketing calendar
• Responsible for design, content management, and execution of all email marketing collateral
• Comply with all email best practices and guidelines
• Execute robust A/B testing strategies to optimize our marketing communications and increase engagement/performance
• Collaborate with cross-functional teams to support multi-channel campaign efforts to achieve company goals and drive results
• Track and analyze results of campaigns to drive future strategy and identify opportunities for growth
• Promote and foster a “learning culture” by monitoring latest industry thinking and innovation to inform direction for future strategies/plans
• Other duties as assigned

Qualifications

• 1-3+ years of experience designing and building marketing campaigns, creating content, executing campaign automations, or an equivalent combination of education and experience
• College degree in marketing, communications, or related subject
• Demonstrated ability using creative design software such as Illustrator, Photoshop, InDesign, or related products to build sophisticated marketing campaigns
• Experience building HTML email campaigns through an Email Service Provider
• Experience creating, editing, and problem-solving responsive HTML/CSS code preferred
• Proven ability to execute A/B testing strategies and dynamic content
• Understanding of privacy laws such as CASL, GDPR, etc.
• Ability to work autonomously in a fast-paced environment